Privacy Policy
Last updated: October 27, 2024
Introduction
At TownCart, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.
Information We Collect
Personal Information
- Phone number for account authentication and communication
- Delivery address for order fulfillment
Technical Information
- Device information for compatibility and user experience
- Browser type for optimal display and functionality
- Session information for secure authentication
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to your inquiries
- Improve our services and user experience
- Send promotional offers and updates (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Data Security & Privacy
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption: All session data is encrypted using secure protocols
- No Data Selling: We never sell or share your sensitive information with third parties
- No Third-Party Sharing: Your personal data stays with us and is not shared with external parties
- Google Policy Compliance: We follow Google's privacy and data protection guidelines
- Secure Sessions: User sessions are encrypted and automatically expire for your protection
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request transfer of your personal information
- Withdraw consent at any time
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Encrypted Session Storage
- All user sessions are stored with end-to-end encryption
- Sessions automatically expire after a period of inactivity for security
- Encrypted data is securely deleted when no longer needed
- Regular security audits ensure data protection compliance
Third-Party Services
We do not use any third-party services. Your personal information is processed and stored entirely within our secure systems. We do not share, sell, or transfer your data to any external companies or services. This ensures maximum privacy and security for all our users.
Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: towncart1@gmail.com
Phone: +91 91332 38612
Address: 4, Main road, Gayathri Nagar,Hyderabad